Grossiweb

Plesk Subdomain with www Fix

By grossiweb9/14/2015
articles

Add one line to the special configuration file for the subdomain.

Normally this file is located in /srv/vhosts/yourdomain/subdomains/yoursubdomain/conf/vhost.conf .

If you do not see the vhost.conf file then go ahead and create it with the following text:
ServerAlias www.yoursubdomain.yourdomain.com

If you do not have write permissions, you will probably have to do this work via SSH.

What does ServerAlias www.yoursubdomain.yourdomain.com mean?

This is a Apache configuation that says that Apache will also serve the subdomain if you access it with www. This is normally used for the domain name, but also working for sub-domains.

If your www.yoursubdomain.yourdomain.com is not accessible please follow the next steps:

  1. Add a record type in the DNS zone of the domain for the subdomain starting with www. Select the following menu entries:
    Server => Domains => yourdomain.com => DNS Settings
  2. There you’ll see a list of DNS entries for the domain. Check the IP address for the subdomain entry – copy to clipboard or write it down for reference (you will need it a minute!)
  3. Now you create a new entry with the button Add new entry – use the following values:
    • Record type: A
    • Domain name: www.yoursubdomain
    • IP address: enter the IP address that you copied in step 2, e.g. 123.123.123.123

    Press OK to add the new entry to the DNS.

  4. Check if there is a new entry wit the following value:
    www.yoursubdomain.yourdomain.com A 123.123.123.123

Recreate the Plesk / Apache configuration for the whole domain via SSH:

/usr/local/psa/admin/sbin/websrvmng -u --vhost-name=yourdomain.com

Restart Apache to read the new configuration and serve pages with www.yoursubdomain.yourdomain.com via SSH:

apachectl restart

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I had been courting a high profile business prospect, but after a few months my prospect was becoming increasingly distant. One morning after I had made some follow up calls, my prospect called me right back stating he had seen a news story about my company on Yahoo news. This is the type of instant gratification and credibility I have experienced working with Grossi Web.

Rhia

ATHENS LANGUAGE SCHOOLHOUSE

I am fortunate to have found Grossi Web to construct my website and help me realize my marketing strategy and look! Grossi Web listened to my ideas and created the perfect end result. The process was made easy for me allowing me creative freedom without stress. Grossi Web worked fast, producing a professional and stunning website. I am so pleased with Grossi Web!

Thay

HUMES MCCOY AVIATION

Thanks to the Talent and Professionalism of GrossiWeb, I have turned a dream into a successful aviation company. I continuously receive compliments on the corporate site and AirExpress® brand. GrossiWeb developed a highly targeted marketing campaign that has resulted in international exposure and attaining clients who were previously unreachable!

Bob

DORFMAN CAPITAL

I had been courting a high profile business prospect, but after a few months my prospect was becoming increasingly distant. One morning after I had made some follow up calls, my prospect called me right back stating he had seen a news story about my company on Yahoo news. This is the type of instant gratification and credibility I have experienced working with Grossi Web.

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