Does ADA compliance apply to websites?
Yes. Title III of the ADA applies to businesses open to the public, and federal courts and the Department of Justice have consistently treated websites and mobile apps as places of public accommodation. There is no exemption for small businesses; religious organisations and private clubs are the main exceptions.
The ADA text does not list technical requirements for websites. The measure courts and the DOJ use is WCAG 2.1 Level AA, which the DOJ wrote into its April 2024 rule for state and local government websites (Title II) and cites as the reference standard for private businesses. Meeting WCAG 2.1 AA is therefore the practical definition of compliance, and it is what a GrossiWeb audit tests against.