Strategy / Digital Strategy

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Digital Strategy

Digital strategy is the plan that decides which markets, customer segments and online channels a business invests in, what it says to each, and how results are measured. It is produced before design, development or marketing work so that each later investment has a defined purpose and a number attached to it.

GrossiWeb is a strategy-first web design and digital marketing agency founded in 2006 and based in Atlanta, Georgia, serving Raleigh, Los Angeles and businesses nationwide. Its digital strategy service covers market discovery, a digital audit and a prioritized roadmap, and is quoted after a scoping call because scope depends on the size of the business and its channels.

What this means for your business

Digital strategy is the foundation every other investment is built on. Without it, you're optimizing in the wrong direction. We go deep before we build anything: understanding your market, your customer, your competitive position, and your growth goals. The output is a clear, prioritized roadmap.

Deliverables

What you actually get.

Business & market discovery

Deep-go into your business model, competitive landscape, customer segments, and growth goals.

Digital audit

Comprehensive audit of your current digital presence: site performance, SEO, paid, social, and content.

Strategic roadmap

A phased, prioritized plan that shows exactly what to build, when, and why: tied to specific revenue outcomes.

Why measure, in numbers

Most marketing goes unmeasured, and the numbers show it

33%

of marketers name measuring marketing ROI as their number one challenge for 2026, ahead of every other problem

HubSpot State of Marketing, 2026

32%

of marketers worldwide say they measure their media spending holistically across traditional and digital channels

Nielsen Annual Marketing Report, 2025

6.6%

median landing page conversion rate across all industries, from 57 million conversions on 41,000 landing pages

Unbounce Conversion Benchmark Report, 2024

70.22%

average documented online shopping cart abandonment rate, calculated from 50 separate studies

Baymard Institute, 2025

Average website conversion rate by industry, 2026

Legal7.9%
Software7.6%
Finance6.3%
Professional services6.1%
Real estate2.8%
Retail and ecommerce2.4%
Ruler Analytics tracked 110 million sessions and 5 million conversions across 13 industries; the overall average was 5.13%. Legal and software sites convert at roughly three times the rate of retail and real estate. Source: Ruler Analytics, 2026.
How it works

What you need to know before you start.

What does a digital strategy consultant do?

A digital strategy consultant studies a business's market, customers, competitors and current digital presence, then produces a prioritized plan for what to build, fix or fund online and in what order. GrossiWeb's digital strategy engagement has three parts: business and market discovery, a digital audit of the site, SEO, paid, social and content, and a phased roadmap tied to specific revenue outcomes.

When does a business need a digital strategy?

A business needs a digital strategy when it is about to spend on a website, advertising or content and cannot say which customer segment, channel or message the spend is for. GrossiWeb runs the strategy phase before any design, development or marketing engagement, because a site or campaign built without it is optimized in an unknown direction. Common triggers are a redesign, a new location or product, or flat leads despite traffic.

How much does digital strategy consulting cost?

GrossiWeb quotes digital strategy work after a scoping call rather than publishing a fixed price, because the work depends on how many markets, channels and existing assets have to be audited. A single-location service business with one site is a shorter engagement than a company with several product lines and paid campaigns on three platforms. The quote lists deliverables, review sessions and timeline.

FAQs

Questions people ask

What does a digital strategy consultant do?

A digital strategy consultant maps a business's market and customers, audits its current website and marketing channels, and produces a prioritized roadmap of what to build and fund next. At GrossiWeb the roadmap feeds directly into web design and SEO work, with each item tied to a measurable outcome.

Who are the big 4 strategy consultants?

The term usually refers to Deloitte, PwC, EY and KPMG, the four largest professional services networks, each of which has a strategy and digital practice; McKinsey, BCG and Bain are the three firms most often called the top strategy consultancies. They serve large enterprises. GrossiWeb serves owner-run and mid-sized businesses, including professional services firms and SaaS startups.

What is the rule of 3 in consulting?

The rule of 3 is the habit of presenting findings and recommendations in groups of three, because three points are easy to remember and enough to cover a decision without overwhelming it. GrossiWeb applies it to its roadmaps: three phases, each with a small number of priorities, reported through analytics and reporting once work starts. See the reporting and marketing clarity solution.

Related services

More strategy services.

Strategy work rarely stands alone. These are the services we most often pair with this one.

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